Process Overview
This section provides a detailed explanation of the order application process and its functional details to help dealers understand the entire business process, from order submission to final approval
1. Overview of the Order Application Process
The order application process is designed to ensure that every stage of the order, from submission to final approval, proceeds efficiently and orderly. By understanding this process, dealers can better prepare and submit their orders and track the approval status in a timely manner.
2. Flowchart Explanation
The flowchart illustrates the specific steps and approval nodes in the order application process:
Start Node: The order application process begins at this node, typically initiated by the dealer.
Dealer Submits Order Node: The dealer first fills in the order details and submits the order. This step includes entering customer company information, product information, shipping, and billing details. After submission, the process moves to the "Dealer Submits Order" task node. The system records the submission time and related information.
BMCO Order Approval Node: The order then enters the BMCO order approval node. A BMCO approver reviews the order to verify the accuracy and completeness of the information. The approver can choose to approve, reject, or return the order. If approved, the order moves to the next node; if rejected or returned, the process reverts to the submission node or ends.
End Node: The process concludes at this node, indicating that the order approval is complete. If all approval nodes are passed, the order application process successfully ends, and the order is approved.
3. Approval Records
Approval records display detailed information about each approval node in the order, including the task, approver, creation time, approval time, duration, and approval result.
Task: The name of the current approval task, such as "BMCO Order Approval."
Approver: The approver for the current task, such as "BMCO (BMCO0)."
Creation Time: The creation time of the task, e.g., "2024-05-30 14:06:43."
Approval Time: The time when the task was approved, e.g., "2024-05-30 14:28:26."
Duration: The time taken to process the task, e.g., "21 minutes."
Approval Result: The outcome of the task, e.g., "Passed."
Through the approval records, dealers can clearly see the status and handling of each approval step, facilitating the tracking and management of orders.
4. User Guide
Submitting Orders: After completing the order information, the dealer submits the order for approval. Ensure all information is accurate to minimize issues during the approval process.
Tracking Order Status: After submission, dealers should regularly check the order's approval status and use the approval records to understand the current approval node and whether additional information or modifications are needed.
Responding to Approval Feedback: If the order is returned or rejected, the dealer should promptly review the feedback, make the necessary adjustments, and resubmit the order.
Conclusion
Understanding the order application process helps dealers submit and manage orders more efficiently, ensuring that orders can smoothly pass through the approval process. If any issues arise during the order application, please refer to the help center or contact customer support for further assistance.
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